a free and impartial comparison service for Business Phone Telephony

These days, it’s common to stay in touch with other people using messaging services such as WhatsApp, Microsoft Teams, or Facebook Messenger. One thing these platforms have in common is they not only enable you to send messages but also make calls via video or plain audio.

In the past, making a call required you to have a home phone, a dedicated line and being signed up with a regular provider. However, now you can make and receive calls all over the internet, using a technology called Voice Over IP (VoIP). This tech routes phone calls over the internet instead of using regular phone lines.

This means that if you’re running a business you don’t even need to set up a regular phone line. Instead, you can have employees take calls from their computers or mobile devices.

Why this a great thing for all businesses:

• You get access to advanced call software. Most VoIP business providers enable you to store customer information and collect analytics automatically, which is a big step up from rotary phones.
• You can answer calls right from your computer. With VoIP, you don’t need to have a stationary phone sitting next to you at all times.